HAVE QUESTIONS

Welcome to the FAQ section of breezywhispers.com! We hope to provide you with the information you need through the following FAQs. If you have additional questions, please feel free to contact us.

1. What types of rugs do you sell?
   We offer a variety of rug types, including the following categories:
   Bathroom rugs: Non-slip and highly absorbent, provide a comfortable experience in your bathroom.
   Entrance rugs: Add a touch of warmth to your home entrance and help keep the interior clean.
   Solid color rugs: Simple and classic, suitable for all decoration styles.
   Large size rugs: Suitable for large spaces, creating a comfortable living environment.
   Bohemian style rugs: Gorgeous designs and rich colors add an artistic touch to your home.
2. How do I place an order?
   You can browse rugs on our website, select the style and size you like, and click “Add to Cart” to check out. Please follow the on-screen instructions to complete your purchase.
3. What are the payment methods?
   We support a variety of payment methods, including:
   Credit cards (Visa, MasterCard, American Express)
   PayPal
   Electronic checks and other payment methods used
4. How long does it take to ship?
   Typically, shipping takes 5-7 business days, but may vary depending on your region. You will get specific shipping information when your order is confirmed.
5. How much does shipping cost?
   Shipping costs are calculated based on the weight and destination of your order. Your shipping cost will be reflected in the total amount at checkout. We occasionally offer free shipping promotions, so stay tuned for our latest information.
6. Can I return an item?
   Yes, we offer a return policy for most products. Please initiate a return request within 7 days of receiving the item, ensuring that the product is unused and in its original condition. For more information, please see our Return and Refund Policy.
7. How do I clean my carpet?
   Cleaning and care guidelines vary depending on the type of carpet. It is generally recommended to vacuum regularly and use appropriate cleaning agents as directed on the product label. Special carpets (such as Persian-style carpets) may require professional cleaning.
8. Can I modify or cancel my order?
   If you need to modify or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request before the order is processed, but once an order is in the shipping process, it may not be modified or cancelled.
9. What warranty do you offer on the carpet?
   We offer a limited warranty on most of our products. Please contact our customer service team for more information on the specific warranty terms.

Thank you for visiting breathywhispers.com! We look forward to providing you with the best quality carpets and service!